If you are searching for an ATS friendly CV template, you probably want a file that survives the first automated read and still looks professional to a human. That is a reasonable goal. The tricky part is that 'ATS friendly' is not a single design. Different applicant tracking systems parse files in different ways, and no template can promise a particular result. What you can do is choose a layout that avoids common parsing traps, then adapt it to your own experience. This guide walks through how to pick a template, how to lay out each section, what to change before you send it, and when a template is the wrong tool for the job.
Choosing the right ATS friendly CV template
Start with the structural basics. A template that parses well usually has a single column, standard section headings, and no text boxes holding key information. Multi-column designs can look elegant, but when a system reads left-to-right across columns, your job titles and dates can end up in the wrong order. Tables and text boxes are similar risks: some parsers handle them, some skip them, and you cannot tell which one you are dealing with.
Look for a template that uses real text rather than images. If the template's headings are graphics or icons, replace them with words. 'Experience' is clearer to a parser than a briefcase icon. The same goes for contact details: put your email, phone number, and location in plain text near the top, not inside a header or footer, because some systems ignore those areas.
Finally, choose a template that matches your situation. A student or early-career applicant may want education near the top. Someone with a long work history may want a skills summary first. A career changer may want a short profile that explains the pivot. The template should serve your story, not force it into an awkward shape.
Quick test: copy your CV text and paste it into a plain text editor. If the reading order is scrambled or headings vanish, simplify the layout before you apply.
Section-by-section layout guidance
Header and contact details
Keep the top of the CV simple: your name, a professional email address, a phone number, and your city or region. If you have a portfolio, LinkedIn profile, or GitHub, add one relevant link. Avoid putting this information in a text box or the document header, because some systems do not read those areas. Use a standard font size and plain text so the details are easy to extract.
Professional summary
A short summary helps a recruiter understand your focus in a few seconds. Keep it to two or three lines and make it specific to the role you are targeting. Here is an illustrative example, not a template to copy word for word:
Illustrative example: Customer support specialist with 4 years of experience handling high-volume ticket queues, documenting recurring issues, and writing help-centre articles that reduced repeat contacts. Comfortable with Zendesk, Slack, and Google Workspace, and known for calm written communication during escalations.
Notice that the example names tools and a type of work. It does not claim a specific percentage improvement, because that would need to come from your own records. If you have real numbers, you can include them. If you do not, describe the scope and the tools instead.
Skills
A skills section is useful when it uses plain, searchable terms. Group them in a simple list rather than a graphic or a rating scale. Here is an illustrative skills list for a support role:
- Ticket triage and escalation
- Written customer communication
- CRM data hygiene
- Knowledge-base writing
- Cross-team handover documentation
Use the language of the job description where it honestly matches your experience. If the posting says 'stakeholder communication' and you have done that, use the phrase. If you have not, do not force it in.
Experience
List roles in reverse chronological order with the job title, employer, location, and dates. Under each role, use bullets that describe what you did and, where possible, the result. You can read more about shaping these lines in our guide to writing resume accomplishments and our article on resume responsibilities. If you have real metrics, our piece on resume metrics explains how to present them without overstating.
Here are five illustrative bullet points for a support role. They are examples only, not claims about your own history:
- Rewrote 18 help-centre articles based on recurring ticket themes, which reduced repeat contacts for those topics.
- Maintained a shared escalation log in Zendesk so handovers between shifts included the customer's history and next step.
- Trained two new hires on the refund workflow using a one-page checklist and shadowing sessions.
- Flagged a recurring billing question to the product team, which led to a clearer self-service FAQ page.
- Handled an average of 45 tickets per day while keeping written replies within the team's tone-of-voice guide.
Education and certifications
Keep this section factual: institution, qualification, and dates. If you are early in your career, you can add relevant coursework or projects. If you have years of experience, a short line is usually enough. Certifications can go here or in a separate section, but keep the heading standard so it is easy to find.
Formatting rules that keep the file parseable
Formatting is where many otherwise strong CVs run into trouble. The goal is not to make the file boring; it is to make the text easy for software to read and easy for a person to scan. These rules cover most of the common issues.
- Use a single-column layout for the main content.
- Choose a common font such as Arial, Calibri, or Times New Roman, at 10–12pt for body text.
- Use standard headings: 'Experience', 'Education', 'Skills', 'Certifications'.
- Avoid tables, text boxes, and headers or footers for important details.
- Save as a text-based PDF or a Word document, depending on the employer's instructions.
- Name the file clearly, for example 'Firstname-Lastname-CV.pdf'.
- Use consistent date formats, such as 'Jan 2022 – Mar 2024'.
- Spell out acronyms at least once, for example 'Applicant Tracking System (ATS)'.
If you want a checklist to run before you send each application, this is a good starting point: single column, standard headings, plain contact details, no images of text, consistent dates, and a file name that identifies you. You can also use the ATS Resume Builder to assemble a clean, parseable draft and then review it against these rules.
What to change before using the template
A template is a starting shape, not a finished application. Before you send it, replace every placeholder with your own details. That includes the summary, skills, bullets, education, and contact information. Do not leave example text in place, even if it sounds impressive, because it will not match your actual background.
Next, tailor the content to the role. Read the job description and note the skills and responsibilities it emphasises. Then check whether your CV mentions the ones you genuinely have. You may need to reorder bullets so the most relevant work appears first, or adjust the summary to reflect the target role. If you are applying to several different types of role, keep a master CV and create a tailored version for each application.
Finally, check the details. Look for typos, inconsistent tense, and dates that do not line up. Ask someone else to read it, because fresh eyes catch things you will miss. If you use an AI job application assistant to help draft or review, treat its output as a starting point and verify every claim against your own records.
When this template is the wrong choice
An ATS-friendly template is a strong default for most online applications, but it is not right for every situation. If you are applying for a creative role and the employer asks for a portfolio or a designed CV, a plain template may undersell your visual skills. In that case, follow the employer's instructions and consider a separate, simpler version for automated systems.
The same applies to academic CVs, which often need publications, grants, and teaching experience in a longer format. Medical and legal CVs may have their own conventions. If you are applying in a country where photos and personal details are expected, a stripped-back template may look incomplete. And if you are sending a speculative application to a small company that reviews CVs by hand, a slightly more designed layout can be appropriate as long as the text remains easy to read.
In short, use the template when it helps your content parse cleanly and read well. Adapt it when your field or the employer's instructions call for something different. The template is a tool, not a rule.
Frequently asked questions
Does using an ATS-friendly CV template guarantee my CV will pass an ATS?
No. A template can reduce common parsing problems, but no template guarantees an outcome. Applicant tracking systems vary, and recruiters still review content. The template helps your file stay readable; your experience, wording, and fit do the rest.
Should I use a PDF or a Word document with an ATS-friendly CV template?
Follow the employer's instructions first. If they ask for PDF, send PDF. If they ask for Word, send Word. If they do not specify, a text-based PDF is often safe, but some systems parse Word files more predictably. Avoid scanned images or image-only PDFs in either case.
Can I use columns, icons, or a photo in an ATS-friendly CV template?
Simple single-column layouts parse more reliably than multi-column designs. Icons and photos can be skipped or misread by some systems, and photos may not be appropriate in every country or industry. If you want visual polish, keep it subtle and test the file by copying the text into a plain document.
How do I know if my CV template is causing problems?
Copy the full text from your CV and paste it into a plain text editor. If the order is scrambled, headings disappear, or contact details merge into one line, the layout is likely too complex. You can also compare your CV against the job description and check that your key skills appear in plain, searchable text.
If you would like a clean starting point, you can build an ATS-ready resume with the ATS Resume Builder and then review it against the checklist above. For help tailoring each application, explore our AI job application assistant and see our pricing page for the options available.
Frequently asked questions
Does using an ATS-friendly CV template guarantee my CV will pass an ATS?
No. A template can reduce common parsing problems, but no template guarantees an outcome. Applicant tracking systems vary, and recruiters still review content. The template helps your file stay readable; your experience, wording, and fit do the rest.
Should I use a PDF or a Word document with an ATS-friendly CV template?
Follow the employer's instructions first. If they ask for PDF, send PDF. If they ask for Word, send Word. If they do not specify, a text-based PDF is often safe, but some systems parse Word files more predictably. Avoid scanned images or image-only PDFs in either case.
Can I use columns, icons, or a photo in an ATS-friendly CV template?
Simple single-column layouts parse more reliably than multi-column designs. Icons and photos can be skipped or misread by some systems, and photos may not be appropriate in every country or industry. If you want visual polish, keep it subtle and test the file by copying the text into a plain document.
How do I know if my CV template is causing problems?
Copy the full text from your CV and paste it into a plain text editor. If the order is scrambled, headings disappear, or contact details merge into one line, the layout is likely too complex. You can also compare your CV against the job description and check that your key skills appear in plain, searchable text.